Frequently Asked Questions

Lincoln Automotive Financial Services and Ford Credit are rated number one in the J.D luxury and mass-market segments. Consumer Satisfaction with Financing Study. Power 2019 in the USA. It was the seventh-best result in a row for the Lincoln AFS and the fourth-best result for Ford Credit in the last five years. Ford Motor Credit Company is a leading financial services company serving the automotive industry.Ford-Credit_ After covering Ford Service Credit, your registration, app, login, password reset, and Ford Rewards steps through FordPass Rewards credit cards and the FordPass mobile app, we present a series of questions and answers at the end of this article.

Frequently Asked Questions

What Type Of Self-Services Does Ford Motor Credit Service Company Offer?

When you log into Account Manager of the Ford Credit website, you will find the following documents or self-service resources:

  • Name change
  • Application abroad
  • Register the vehicle in another state
  • Replacement processing
  • Military Civil Assistance Act (SCRA)
  • Asset Transfer/Rental

What Happens If My Account Has An Overpayment?

Please allow ten business days to refund any payment that exceeds the due amount.

When Will I Receive My Title?

Electronic Hold Authorizations usually arrive within 7-10 business days of receipt of payment. We have issued the electronic release to the Department of Motor Vehicles (DMV)/Titling Agency in the titling-state stating that we are no longer interested in the vehicle. Some state agencies charge a fee to apply for and obtain a paper title. For more information on the attachment process and electronic title, please contact the DMV/Securities Agency directly.

Where Can I Find My Account Number?

  • Log in to the account manager on the home page below your vehicle brand.
  • If you need help locating your account number on your invoice, you can find it in the “Your Account Information” section at the top of the page and on the right side of your transfer receipt. Don’t hesitate to contact us via live chat if you can’t find your account number.